Legal Document

gt 99 Terms and Conditions

Please read all of the following terms carefully before registering on this platform or using any of its services. By using gt 99's services, you are considered to have agreed to these terms.

Last Updated: July 2025 21+ Applicable in Bangladesh
Last Updated: July 2025
1.

Definitions and Applicability

These Terms and Conditions ("Terms") apply to the gt 99 platform and all services, products, and websites under it. Here, "gt 99", "we", "our", or "platform" refers to the organisation operating gt 99. "User", "you", or "member" refers to any person registered on this platform.

"Services" means gt 99's website, mobile application, online casino games, sports betting, live casino, slot games, fishing games, and all other related services.

Important: By accessing, registering on, or using any service of this platform, you confirm that you have read and understood these Terms and agree to comply with them.

These Terms have been written in English for Bangladeshi users. If any translated version differs from the English version, the English version shall be considered authoritative.

2.

Account Registration

Creating a valid account is required to use gt 99's services. All information provided at registration — name, date of birth, mobile number, email — must be accurate, complete, and up to date.

2.1 Single Account Policy

Each person may hold only one account. Creating multiple accounts is strictly prohibited. If evidence is found that someone is operating more than one account, all accounts will be closed immediately and the associated balances may be forfeited.

2.2 Account Verification (KYC)

gt 99 may request identity verification from a user at any time. This process may require submission of a national ID card, passport, or other documents. Withdrawals may be held until verification is complete.

2.3 Account Security

It is your responsibility to keep your account password and login details confidential. Use a strong password to keep your account secure, and never share your login details with any third party. If you suspect unauthorised access, notify the gt 99 support team immediately.

3.

Age and Eligibility Requirements

All gt 99 services are available only to persons aged 21 or above. 21+ This age limit is strictly enforced. Minors are completely prohibited from accessing this platform or creating an account.

If a false age is provided at registration, the account will be permanently closed and all balances will be forfeited. The same action will be taken if a user allows a minor to use their account.

  • The user must be at least 21 years of age.
  • The user must be eligible to use such services under the laws of Bangladesh.
  • The account must be operated in your own name and for your own use.
  • Placing bets on behalf of a third party or using another person's funds is prohibited.
4.

Deposits and Withdrawals

Deposits and withdrawals on gt 99 are handled entirely through digital channels. Currently accepted payment methods are bKash, Nagad, and Rocket.

4.1 Deposit Terms

  • Minimum deposit amount: ৳300 (the same limit applies for each method).
  • Deposits must be made from the registered mobile number.
  • Deposits from third-party accounts are not accepted.
  • Deposits will be credited to the account after successful verification.

4.2 Withdrawal Terms

  • Minimum withdrawal amount: ৳800.
  • Withdrawal requests are generally processed within 1 hour.
  • Withdrawals will only be sent to the mobile number used at the time of deposit.
  • Large withdrawal amounts may be delayed if account verification (KYC) has not been completed.
  • Funds earned from bonuses must meet the specified wagering requirements before withdrawal.
Please note: Before submitting a withdrawal request, make sure the wagering requirements for the relevant bonus have been fully met. Withdrawals may be temporarily held if wagering is incomplete.
5.

Bonuses and Promotions

gt 99's bonus offers are subject to specific terms. It is important to read the relevant terms carefully before claiming any bonus.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500, and the wagering requirement will be ৳1,500 × 20 = ৳30,000.

5.2 General Bonus Policy

  • Bonuses are never provided as cash — they represent additional playing credit only.
  • Each bonus has its own wagering requirement, and funds earned from a bonus cannot be withdrawn until that requirement is met.
  • Multiple bonuses cannot be claimed at the same time unless specifically permitted.
  • If bonus abuse is proven, all bonuses and associated winnings will be cancelled.
  • gt 99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • The minimum deposit of ৳300 applies to all promotions, including the weekly reload bonus, slots festival, cricket season special, and birthday gift.
6.

Gaming Rules

All games on gt 99 are conducted fairly. Each game has its own rules, which should be reviewed before play begins.

6.1 Slots and Casino Games

Slot games use Random Number Generator (RNG) technology, which makes every spin result completely random and independent of previous results. Live casino games are conducted in real time by professional dealers.

6.2 Sports Betting

Odds displayed when placing bets on cricket, football, and other sports are subject to change. If odds change after a bet is confirmed, the odds at the time of confirmation will apply to that bet. gt 99 reserves the right to void any suspicious bet.

6.3 Technical Errors

Results arising from server outages, network issues, or software faults will be considered void and the relevant bet amount will be refunded. gt 99's decision in such matters is final.

7.

Prohibited Activities

Any of the following activities are strictly prohibited on gt 99, and accounts found engaging in them will be closed immediately:

  • Creating or operating multiple accounts.
  • Bonus abuse or participation in bonus arbitrage.
  • Fraud, deception, or hacking attempts.
  • Using the platform for money laundering.
  • Unauthorised access to another user's account.
  • Placing bets related to match fixing or manipulation.
  • Placing bets using automated bots or software.
  • Providing false identity, age, or information.

Such activities will result not only in account closure, but also forfeiture of all balances, and legal action will be taken if necessary.

8.

Account Suspension and Closure

8.1 Closure by gt 99

gt 99 may temporarily or permanently close any account without prior notice in cases of terms violations, suspicious activity, or security risks. Where closure is for reasons other than unlawful activity, the legitimate balance will be returned.

8.2 Closure by the User

You may request to close your account at any time. Complete all pending withdrawals before making the request. A self-exclusion option is also available in accordance with the Responsible Gaming guidelines, which supports mental wellbeing.

8.3 Inactive Accounts

A monthly maintenance fee may apply to accounts that have been inactive for 12 months or more. Users will be notified by email or SMS before inactivity charges begin.

9.

Privacy and Data Storage

gt 99 is committed to keeping users' personal information secure. Our Privacy Policy describes in detail what data is collected, how it is used, and with whom it may be shared. The Privacy Policy is considered part of these Terms.

Information provided at registration may be used for improving gt 99 services, preventing fraud, and meeting legal obligations. All data is kept secure using SSL encryption technology.

10.

Limitation of Liability

gt 99 is not liable for:

  • Loss caused by internet disconnection.
  • Account access resulting from the user's own negligence or failure to keep a password confidential.
  • Delays caused by disruptions to third-party payment gateways (bKash, Nagad, Rocket).
  • Force majeure events — natural disasters, government restrictions, or other events beyond our control.
  • Any prediction or guarantee regarding game outcomes.
Note: There is always a risk of financial loss in gambling. gt 99 never guarantees specific winnings. Only play with money you can afford to lose.
11.

Dispute Resolution

If you have a disagreement with gt 99 on any matter, first try to resolve it directly through live chat or email. Our support team is available 24/7 in both Bengali and English.

11.1 Complaint Submission Process

  • Submit your complaint via live chat or email.
  • Clearly state the subject of the complaint, the date, the amount, and all relevant details.
  • gt 99 will review the complaint within a reasonable time.
  • A decision will be communicated after considering the views of both parties.

11.2 Final Decision

gt 99's decisions on game results, technical issues, and bonus awards are final and binding. However, for disputes relating to financial transactions, a decision will be made after reviewing sufficient evidence from both parties. For general queries, see our Frequently Asked Questions.

12.

Changes to Terms

gt 99 reserves the right to change, amend, or update these Terms at any time. Registered users will be notified by email or SMS of significant changes. Continued use of the platform after any change will be considered acceptance of the updated terms.

Visit this page regularly and stay aware of the latest version of the Terms. The date of the last update will always be shown at the top of the page.

13.

Contact and Support

If you have any questions or need clarification about these Terms, contact the gt 99 support team:

  • Live Chat: Directly via the website or app — 24 hours a day, 7 days a week.
  • Email: [email protected]
  • Language: Support is available in both Bengali and English.

To learn more about us, visit our About Us page, which contains details about gt 99's mission and services.

Responsible Gaming: Treat gambling as a form of entertainment, not a source of income. Play within your limits for your own and your family's well-being. Contact the gt 99 support team for further guidance.