gt 99 Privacy Policy
This policy describes what personal information gt 99 collects, how it is stored, and what measures are taken to protect your privacy.
Table of Contents
- 1. Types of Information Collected
- 2. How Information Is Collected
- 3. Purpose of Using Information
- 4. Information Storage and Security
- 5. Sharing Information with Third Parties
- 6. Cookies and Tracking Technology
- 7. User Rights
- 8. Protection of Minors
- 9. Transaction Confidentiality
- 10. Policy Changes
- 11. Contact
Information Collection and Security
Below is a description of the information collected from you when registering an account and using the services at gt 99. This collection is done solely to operate the platform effectively and to provide you with better service.
1.1 Identity and Contact Information
- Full name (as it appears on the National ID card)
- Date of birth (for age verification)
- Valid email address
- Mobile number (registered with bKash, Nagad, or Rocket)
- Residential address
1.2 Financial Information
- Mobile banking number (for deposits and withdrawals)
- Transaction history (records of deposits and withdrawals)
- Details of bonus claims and wagering activity
1.3 Usage Information
- Login times and session details
- Game history and betting activity
- Device type and operating system
- IP address and geographic location (at country level)
- Browser type and version
gt 99 collects information through the methods listed below. Information collected through each method is used only for its designated purpose.
2.1 Information Provided Directly
When you register at gt 99, log in, make a deposit or withdrawal, contact customer support, or fill in any form, you provide information directly. Each piece of information given in this way is provided voluntarily and is stored for a specific purpose.
2.2 Automatically Collected Information
While you use the platform, some information is collected automatically through cookies, log files, and similar technologies. This includes device identifiers, details of pages visited, and time spent on the platform.
2.3 Information Received from Third Parties
For identity verification and fraud prevention, gt 99 works with approved identity verification services. Information received from these services is used only to ensure account security.
Information Use and Sharing
gt 99 uses the collected information for the specific purposes listed below. No information is used for unrelated or unnecessary purposes.
3.1 Account Management and Identity Verification
Information is used to keep your account active, verify your age, and confirm your identity. This process is the foundation of account security at gt 99.
3.2 Transaction Processing
Transaction-related information is essential for completing deposits and withdrawals through bKash, Nagad, and Rocket. This information ensures secure payment verification.
3.3 Customer Support
Your account information is used when providing assistance via live chat and email, so that quick and accurate solutions can be given. This information also helps ensure service is provided in line with our responsible gaming guidelines.
3.4 Security and Fraud Prevention
Dedicated analytical methods are used to detect unauthorized access, multiple account creation, and unusual transactions. This keeps every member's account secure.
3.5 Platform Improvement
gt 99 continuously improves the platform experience by analyzing usage data. This includes improvements to game selection, payment processes, and the interface.
The security of your information is one of gt 99's top priorities. Below is a detailed explanation of how we keep information secure.
4.1 Encryption and Technical Security
gt 99 transmits and stores all your sensitive information using SSL encryption technology. This makes it practically impossible for any third party to access this information.
4.2 Access Control
Access to your personal information is limited to specific authorized staff only. Every access is logged and regularly audited.
4.3 Data Retention Period
Relevant transaction and identity information is retained while your account is active and for the legally required period after the account is closed. Once that period ends, the information is securely deleted.
4.4 Server Security
gt 99 operates industry-standard firewalls, intrusion detection systems, and regular security audits to protect its servers. Our security infrastructure is under round-the-clock monitoring.
gt 99 does not sell your personal information to third parties for any commercial purpose. However, in the limited situations described below, sharing certain information may be necessary.
5.1 Payment Processors
The necessary financial information is shared with bKash, Nagad, and Rocket to complete deposits and withdrawals. This exchange of information is limited strictly to processing the transaction.
5.2 Game Technology Partners
Game providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe operate games through their own platforms. Only the minimum information needed for session identification is shared in this case.
5.3 Legal Obligations
In response to a court order or a lawful request from a government authority, providing relevant information may be legally required. In such situations, gt 99 complies with the applicable law.
5.4 Identity Verification Services
Limited information is shared with approved identity verification services for account verification and fraud prevention. These services operate under strict confidentiality agreements.
Cookies, Rights and Special Protections
gt 99 uses cookies and similar technologies to improve platform functionality and personalize your experience.
6.1 Types of Cookies
- Essential cookies: For maintaining login sessions and ensuring the core functionality of the platform.
- Functional cookies: For remembering your preferred language and settings.
- Analytical cookies: For collecting anonymous data to understand usage patterns and make improvements.
6.2 Cookie Control
You can choose to accept or reject cookies through your browser settings. Keep in mind that disabling essential cookies may cause some platform features to not work properly.
6.3 Local Storage
In addition to cookies, gt 99 also uses browser local storage technology, which temporarily stores limited information solely for your convenience.
Every member of gt 99 has the rights listed below regarding their personal information. To exercise these rights, you can contact the support team at any time. Visit our about us page to learn more about us.
7.1 Right to Access Information
You can find out at any time what information gt 99 holds about you. You have the right to request a copy of this information.
7.2 Right to Correct Information
If any of your stored information is incorrect, you can request that it be corrected. After verifying your identity, gt 99 will correct the information within a reasonable time.
7.3 Right to Request Deletion
After closing your account, you can request the deletion of information that is not legally required to be retained. However, financial transaction records must be kept for the legally specified period.
7.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. Such requests can be submitted through the support team.
gt 99 strictly follows a 21+ age policy. Personal information of minors is not collected or stored, and they have no access to the platform.
8.1 Age Verification Process
Date of birth is verified at the time of registration. In cases of doubt, age is confirmed through a National ID card or other official documents.
8.2 If a Minor's Account Is Detected
If an account is suspected to belong to a person under 21, it is suspended immediately. Any stored information is deleted beyond legal obligations. More details on this are available on our terms and conditions page.
Transactions, Changes and Contact
The confidentiality of every financial transaction at gt 99 is maintained with the utmost importance. The following policy is followed for deposits and withdrawals.
9.1 Protection of Payment Information
Every transaction conducted through bKash, Nagad, and Rocket is completed over encrypted channels. Details of every transaction — including a minimum deposit of ৳300 and a minimum withdrawal of ৳800 — are stored on secure servers.
9.2 Transaction Records
The record of every successful deposit and withdrawal is visible in your account. Withdrawals are generally processed within 1 hour, and every step of the transaction is recorded.
9.3 Bonus and Promotional Information
Details of welcome bonus claims, completed wagering, and other promotional activity are also stored securely. This information is used only to verify your account history and manage bonuses.
gt 99 reserves the right to update or amend this privacy policy as needed. Members will be notified in a timely manner of any significant changes.
10.1 Notice of Changes
If any significant changes are made to this policy, a notice will be displayed on the platform and registered email addresses will be informed. The effective date of the updated policy will be mentioned at the top of the page.
10.2 Meaning of Continued Use
If you continue to use the platform after the updated policy is published, it will be considered that you agree to the new policy. Therefore, it is advisable to re-read this page after any changes.
10.3 Previous Versions
Contact the support team to request a copy of a previous version. You can visit the Frequently Asked Questions (FAQ) page to learn about our general terms of use.
If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact the gt 99 support team through the channels mentioned below.
11.1 Support Channels
- Live Chat: Active 24/7, instant support in Bengali and English
- Email: [email protected]
11.2 Privacy Complaints
If you notice any irregularity or concern regarding the handling of your data, please send an email marking it directly as a privacy complaint. Such complaints are reviewed on a priority basis.
All services of gt 99 are available only to individuals aged 21 or above. Data of minors is neither collected nor stored. Please play responsibly.